(FAQ)
How Long Does Shipping Take?
At Monicque, we know you don't want to wait. That's why orders placed before 11:59 PM are shipped from our warehouse within 24-48 hours. We're committed to getting your items to you quickly—once dispatched, delivery typically takes 4–10 business days. Fast, reliable, and designed to exceed your expectations.
Do You Offer Free Shipping?
Yes We Offer FREE Shipping!
Additionally, we offer a premium international insured shipping option at a modest charge of $2,95 which we highly recommend for prioritized service and faster delivery.
How Do I Find My Perfect Size?
- Bust: Wrap the tape around the fullest part of your chest, keeping it level and parallel to the floor
- Waist: Measure around the narrowest part of your natural waist, typically just above your hip bones
- Hips: Measure around the fullest part of your hips, approximately 8 inches below your waistline
Between sizes? We suggest going up for a more comfortable fit. Each product page includes specific fit details and model measurements to help you choose. And remember—if the size isn't quite right, our 30-day return policy has you covered, so you can shop worry-free!
How Quickly Will You Respond To My Inquiry?
Your satisfaction matters to us. Our customer service team is available 24/7, and we promise to respond within eight hours during business hours. Whether you have questions or need support, we're here to help make your experience seamless and stress-free.
How Do I Return An Item?
Ordered the wrong size or item? No problem—we're here to help. Check if your order qualifies for a return, then simply email us at info@monicque.com. Our team will guide you through the process and make everything as easy as possible.
Is It Safe To Shop On Your Website?
We take your safety and privacy seriously. Our secure payment system supports multiple banks and payment methods, ensuring every transaction is protected and seamless. Shop with confidence knowing your information is safe with us, every time.
Are Your Clothes Eco-Friendly
Sustainability and ethics are at the heart of what we do. We carefully source 70% sustainable materials, including organic cotton and recycled polyester, and work only with audited suppliers who uphold fair labor practices and safe working conditions.
